Warranty and service
What is covered on the Trike-6P-A, for how long, and how we support you after you buy.
Warranty periods
| Part | Period | Terms |
|---|---|---|
| Motor | 6 months | — |
| Controller | 6 months | Not covered if opened, wiring cut or ID missing. |
| Lithium-ion battery (optional) | 36 months | Months 0–24: replacement for non-human-induced quality issues. Months 24–36: repair or replacement with serviced battery units, no full-pack replacement. |
| Lead-acid battery (optional) | 6 months | — |
Not covered
Improper use or storage; unauthorized modification or repair; missing invoice or warranty card; normal wear of consumables (fuses, bulbs, brake linings and cables, mirrors, bearings, inner tubes, rubber hoses, plastic parts); unlisted components; force majeure.
Spare parts
Ask us for spare parts and service: call or WhatsApp with your vehicle details and the part you need.
Training
An optional 7-day programme in Gaibandha for mechanics and drivers.
- Coming soon
Financing partners
Financing options with banks and leasing partners: coming soon.